For nearly seven decades, RMA has deployed its expertise in protection to safeguard the valuable assets of its policyholders. With strong roots and a forward-looking vision, the company commits daily to creating a safer world.
Inspired by the dynamics of Morocco’s national insurance sector, Royale Marocaine d’Assurance positions itself as a robust and ambitious player in the Moroccan economy. Through close relationships with its clientele and continual innovation, RMA provides the necessary support for its policyholders’ projects.
Core Values
RMA’s values, embraced by all employees, guide every decision and action of the company, ensuring their presence at every pivotal moment in the lives of policyholders.
Solidarity
Solidarity forms the cornerstone of relationships between employees and clients, aiming to understand and effectively meet policyholders’ needs.
Excellence
Excellence is central to the company’s demands, fostering a spirit of challenge and self-improvement to achieve daily perfection. It guides relationships with employees and partners, from understanding policyholders’ expectations to optimizing processes.
Commitment
Commitment is essential for sustainable growth, ensuring sound governance. It manifests through continuous service improvement and the determination to meet industry demands: protecting what matters, at all times and in all places.
HR Policy
RMA’s human capital management policy aligns HR practices and processes with the company’s required skills and strategic directions. It creates a stimulating work environment that emphasizes accountability and prioritizes performance. This policy is reinforced by a corporate culture based on key values and the ongoing development of talent crucial to the company’s success.
As a strategic partner, the Human Resources Directorate enhances operational responsiveness and is equipped with advanced organization and resources to maintain openness and proximity.
Job Opportunity: Auto Claims Managers in Casablanca
RMA is actively seeking Auto Claims Managers for its Casablanca office.
Responsibilities:
– Study and analyze claims files related to the branch (guarantees and liabilities), ensuring compliance with current procedures and laws.
– Determine appropriate actions for claims management (approval or denial of compensation).
– Process claim settlements.
– Establish and update dashboards.
– Report challenges related to their activities and propose possible solutions or alternatives.
– Ensure the handling of claims within specified deadlines.
Required Profile:
– Bachelor’s degree in Law (Bac+5).
– Prior experience in a similar role is preferred.
This rephrased article captures the essence of RMA’s commitment to excellence, solidarity, and client-focused service in the insurance sector, reflecting its strong presence and impact in the Moroccan economy.